Last Modified: 03 October, 2024

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Zynterra Management LTD (“Company”, “we” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of zynterramanagement.co.uk, including any content, functionality and services offered on or through zynterramanagement.co.uk (the “Website”). 

Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older, and reside in the United Kingdom. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

Accessing the Website

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website to users.

You are responsible for:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

Intellectual Property Rights

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United Kingdom copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
  • If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you wish to make any use of material on the Website other than that set out in this section, please address your request to: info@zynterramanagement.co.uk. 

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

Trademarks

The Company name, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

  • In any way that violates any applicable, local or international law or regulation.
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone's use of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website or for any other unauthorised purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the Website.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorised access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, and reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Linking to the Website and Social media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent. This Website may provide certain social media features that enable you to: 

  • Link from your own or certain third-party websites to certain content on this Website.
  • Send e-mails or other communications with certain content, or links to certain content, on this Website.
  • Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites. You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features.

Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.
  • Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
  • Link to any part of the Website other than the homepage.
  • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use. The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use. You agree to cooperate with us in causing any unauthorised framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion. Links from the Website If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY & NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

Limitation of Liability

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising there from or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales. Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the courts of England and Wales, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country.

Your Comments and Concerns 

This website is operated by Zynterra Management LTD. All notices of copyright infringement claims, feedback, comments, requests and other communications relating to the Website should be directed to info@zynterramanagement.co.uk.

Last Modified: 03 October, 2024

Zynterra Management LTD (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this Policy  (“Privacy Policy ” or “Policy ”). This Policy  describes the types of information we may collect from you or that you may provide when you visit the website zynterramanagement.co.uk (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy Policy. This Policy may change from time to time (see section “Changes to Our Privacy Policy”). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number (“personal information”);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information: 

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

Information You Provide to Us.

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us. You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorised persons.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalised service, including by enabling us to:
  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customise our Website according to your individual interests.
  • Speed up your searches.
  • Recognise you when you return to our Website.

The technologies we use for this automatic data collection may include: 

  • Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).
  • Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website. Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the Website (“third-party cookies”). These third parties can recognise you when you visit our website and also when you visit certain other websites.

For information about managing your privacy and security settings for Session cookies, see Choices About How We Use and Disclose Your Information. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources, or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfil any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent. We may also use your information to contact you about goods and services that may be of interest to you. We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy Policy :

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfil the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at info@zynterramanagement.co.uk to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Changes to Our Privacy Policy

It is our Policy to post any changes we make to our privacy Policy  on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy Policy to check for any changes.

Your Comments and Concerns

This website is operated by our Company. All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: info@zynterramanagement.co.uk.

Last Modified: 03 October, 2024

This Cookie Policy (“Cookie Policy”) describes what cookies are and how and they're being used by the zynterramanagement.co.uk website (“Website”) and any of its related products and services (collectively, “Services”).

This Cookie Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. This Cookie Policy also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies? 

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website. Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the Website (“third-party cookies”). These third parties can recognise you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

  • Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account to access the content.

  • Functionality cookies

Functionality cookies let us operate the Website in accordance with the choices you make. For example, we will recognise your username and remember how you customised the Website during future visits.

  • Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

What are your cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. Visit https://www.internetcookies.com/ to learn more about how to do this.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to access or use the Website.

If you have any questions, concerns, or complaints regarding this Policy or the use of cookies, we encourage you to contact us using the details below: info@zynterramanagement.co.uk.

 

Last Modified: 03 October, 2024

  • Introduction 

Zynterra Management LTD (“we”, “our”, or “us”:) is committed to ensuring the privacy and protection of all personal data we process. This Policy (“Data Protection Policy” or “Policy”) outlines how we collect, use, store, and protect personal data in compliance with UK's Data Protection Legislation, the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.

 

  • Scope

This Policy applies to all employees, contractors, suppliers, and any third parties who process personal data on behalf of Zynterra Management LTD.

 

  • Key Definitions
  • Personal Data: Any information relating to an identified or identifiable natural person (data subject).
  • Processing: Any operation performed on personal data, such as collection, recording, organisation, storage, use, or disclosure.
  • Data Controller: The entity that determines the purposes and means of processing personal data.
  • Data Processor: The entity that processes personal data on behalf of the controller.

 

  • Principles of Data Protection

We are committed to ensuring that personal data is:

  • Processed lawfully, fairly, and transparently.
  • Collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
  • Adequate, relevant, and limited to what is necessary.
  • Accurate and, where necessary, kept up to date.
  • Kept in a form that permits identification of data subjects for no longer than necessary.
  • Processed in a manner that ensures appropriate security.

 

  • Legal Basis for Processing

Zynterra Management LTD ensures that we only process personal data when we have a lawful basis to do so, including:

  • The performance of a contract with the data subject.
  • Compliance with a legal obligation.
  • Legitimate interests pursued by the company or a third party, provided such interests are not overridden by the rights of the data subject.
  • Consent from the data subject.

 

  • Data Subjects' Rights

Data subjects have the following rights concerning their personal data: 

  • The right to access their personal data;
  • The right to rectification of inaccurate or incomplete data;
  • The right to erasure (“right to be forgotten”);
  • The right to restrict processing;
  • The right to data portability;
  • The right to object to processing based on legitimate interests;
  • The right to withdraw consent at any time (where consent is the lawful basis for processing).

 

  • Data Retention

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, data will be securely deleted or anonymised.

 

  • Data Security 

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

These include:

  • Encryption of data;
  • Access controls and authentication;
  • Regular security assessments and audits.

 

  • Breach Notification

In the event of a data breach, Zynterra Management LTD will:

  • Notify the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of the breach if it is likely to result in a risk to the rights and freedoms of individuals.
  • Notify affected individuals where there is a high risk to their rights and freedoms.

 

  • Training and Awareness

All employees and contractors who handle personal data are trained on their responsibilities under data protection laws and this Data Protection Policy. Regular refresher training will be provided.

 

  • Roles and Responsibilities

While we do not have a designated Data Protection Officer, our Head Of Compliance will oversee compliance with this Policy and data protection laws. All employees are responsible for ensuring that they follow this Policy when handling personal data.

 

  • Changes to This Policy

We may update this Policy from time to time to reflect changes in the law or our practices. Any updates will be communicated to all staff.

 

  • Contact Information

For any questions regarding this Policy or our data protection practices, please contact us at info@zynterramanagement.co.uk.

Last Modified: 03 October, 2024

  • Introduction

At Zynterra Management LTD, we are committed to creating a diverse and inclusive working environment where all individuals are treated with respect and dignity. We believe that promoting equality and embracing diversity enriches our workplace, enhances our services, and helps us meet the diverse needs of our clients and community.

This Policy (“Equality & Diversity Policy” or “Policy”) outlines our commitment to providing equal opportunities and promoting diversity in the workplace, ensuring compliance with the Equality Act 2010 and all other relevant UK legislation.

  • Scope

This Policy applies to all employees, contractors, clients, suppliers, and any other stakeholders interacting with Zynterra Management LTD, across all our business operations.

  • Our Commitments

We are committed to:

  • Promoting equality of opportunity for all, irrespective of race, gender, disability, religion, age, sexual orientation, marital status, or any other characteristic protected by law.
  • Creating an inclusive working environment where individual differences and contributions are recognised and valued.
  • Providing a workplace free from harassment, bullying, victimisation, and unlawful discrimination.
  • Reviewing our practices, policies, and procedures regularly to ensure they align with equality legislation and reflect best practices in promoting diversity.

 

  • Equal Opportunities in Employment
  • - Recruitment and Selection

We aim to recruit and retain a diverse workforce. Recruitment decisions will be made based solely on merit, qualifications, and the abilities necessary for the job position, without any form of discrimination.

  • - Training and Development

We are committed to providing training opportunities that promote equality and diversity and help our employees understand and appreciate the value of diversity in the workplace.

  • - Pay and Benefits

We ensure that all employees receive equal pay for work of equal value, without discrimination.

  • - Promotion

Promotions are based on merit and the ability to perform the job to the required standard, regardless of personal characteristics.

 

  • Anti-Discrimination and Harassment

Discrimination, harassment, bullying, or victimisation will not be tolerated at Zynterra Management LTD. Any employee found to have breached this Policy may face disciplinary action, which could result in dismissal for gross misconduct.

 

  • Responsibilities
  • - Management

Senior management is responsible for ensuring that this Policy is implemented and reviewed regularly, and that the workplace is free from discrimination and harassment.

  • - Employees

Every employee is responsible for upholding this Policy, treating colleagues, clients, and partners with respect, and reporting any incidents of discrimination, bullying, or harassment.

 

  • Reporting and Complaints Procedure

If an employee or other stakeholder believes they have been subject to discrimination, harassment, or bullying, they should report the issue immediately to their line manager or HR department. All complaints will be taken seriously and investigated promptly and confidentially.

 

  • Monitoring and Review

We will monitor the effectiveness of this Policy and make necessary adjustments to ensure continued compliance with equality legislation. This Policy will be reviewed annually, or sooner if required by changes in legislation.

 

  • Conclusion

We believe that promoting equality and diversity not only reflects our values but also contributes to the success of Zynterra Management LTD by fostering a more creative, innovative, and productive environment.

Last Modified: 03 October, 2024

At Zynterra Management LTD (“Zynterra Management LTD” or “Company” or “We”), ethical business conduct is a cornerstone of our operations. We are dedicated to upholding the highest standards of ethics across all levels of the Company, and this Policy outlines our core principles.

Integrity and Transparency

We are committed to conducting all business activities with honesty, integrity, and transparency. Our team members and stakeholders, partners and/or contractors, are expected to act ethically in all dealings with clients, colleagues, partners, and suppliers.

Respect for Human Rights

Zynterra Management LTD upholds and promotes the principles of human rights as set forth by the Universal Declaration of Human Rights. We do not tolerate any form of forced labour, child labour, or exploitation. 

Fair Competition

We believe in fair and open competition. We will not engage in unethical practices to gain an unfair advantage in the market. We aim to compete honestly based on the quality and value of our services.

Social Responsibility

As part of our commitment to the communities in which we operate, we support charitable activities, community engagement, and practices that promote the well-being of society.

Data Protection and Privacy

We adhere to all relevant data protection laws, including the UK Data Protection Act 2018 and GDPR. We are committed to safeguarding the personal information of our stakeholders, clients, contractors, and partners.

Ethical Decision-Making

Our team members at all levels are encouraged to apply ethical considerations in decision-making processes. If in doubt, all team members are urged to consult their line manager for guidance.

Reporting Unethical Behaviour

We are committed to creating an environment where our team members and/or partners and contractors feel comfortable reporting unethical or illegal activities. We have a Whistleblowing Policy in place, ensuring confidentiality and protection against retaliation.

Accountability

Our Company is responsible for upholding the Company's ethical standards. Breaches of this Policy will result in appropriate disciplinary action, which may include termination of our cooperation with our team members, partners and contractors or legal action, depending on the severity.

Last Modified: 03 October, 2024

At Zynterra Management LTD (“Zynterra Management LTD” or “Company” or “We”), we are committed to maintaining the highest standards of integrity, professionalism, and ethical behaviour. This Code of Conduct outlines the principles and expectations that guide our stakeholders, contractors, and partners.

  • Compliance with Laws and Regulations 

All stakeholders of Zynterra Management LTD must comply with applicable laws and regulations, including local, national, and international laws relevant to our business operations. 

  • Professionalism

We expect all team members to conduct themselves in a professional and respectful manner at all times. This includes punctuality, treating colleagues and clients with respect, and maintaining a professional appearance.

  • Confidentiality

Our Company protects confidential information related to our business, clients, and partners. Sharing sensitive information without proper authorisation is strictly prohibited.

  • Conflict of Interest

Our Company avoids any conflicts of interest that could compromise our integrity. Any partners or contractors must disclose any situation where personal interests may conflict with Company interests.

  • Equal Opportunities

The Company is an equal opportunity company. We do not tolerate discrimination or harassment of any kind, based on race, gender, age, disability, sexual orientation, religion, or any other protected characteristic. 

  • Health and Safety

We are committed to providing a safe and healthy work environment. Our Company is expected to follow health and safety guidelines, report hazards, and act responsibly to prevent accidents.

  • Environmental Responsibility

We recognise our responsibility to minimise our environmental impact. Our Company supports initiatives that reduce waste, conserve energy, and contribute to sustainability.

  • Anti-Bribery and Corruption

The Company maintains a zero-tolerance policy on bribery and corruption. Our Company and its partners are prohibited from offering, accepting, or facilitating bribes or unethical incentives in any form.

 

Last Modified: 03 October, 2024

  • Introduction

At Zynterra Management LTD (“Company” or “We”), we are committed to preventing money laundering and the financing of terrorism. This Anti-Money Laundering (AML) Policy (“Anti-Money Laundering (AML) Policy” or “Policy”) outlines our commitment to comply with UK regulations and global standards to detect, prevent, and report suspicious activities. We take our responsibility seriously to ensure that our business is not used to facilitate financial crime. 

 

  • Legal Framework

 

  • This Policy complies with the UK’s anti-money laundering regulations, including but not limited to:
  • The Proceeds of Crime Act 2002 (POCA)
  • The Terrorism Act 2000
  • The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017
  • The Financial Conduct Authority (FCA) rules and guidance

 

  • Objectives

Our AML Policy is designed to:

  • Prevent the use of Company’s services for money laundering or terrorist financing.
  • Identify, assess, and mitigate risks related to money laundering.
  • Ensure proper reporting of suspicious activities to the relevant authorities.
  • Maintain records of customer identification and transactions in compliance with the applicable law.

 

  • Customer Due Diligence (CDD)

We perform thorough due diligence to verify the identity of all our clients. This includes:

  • Identifying and verifying the identity of clients using official documents such as passports, driving licences, and utility bills.
  • Performing enhanced due diligence (EDD) for higher-risk clients, such as those from high-risk countries or politically exposed persons (PEPs).
  • Ensuring ongoing monitoring of business relationships and transactions to detect and report suspicious activity.

 

  • Risk Assessment

The Company adopts a risk-based approach to AML, where the level of scrutiny varies based on the client’s risk profile. This process includes:

  • Identifying potential risks based on client activity, geographic location, and transaction type.
  • Implementing appropriate controls for mitigating identified risks.
  • Regularly reviewing and updating our risk assessment procedures.

 

  • Reporting Suspicious Activities

Employees are required to report any suspicious activity to the company’s Money Laundering Reporting Officer (MLRO). The MLRO will:

  • Investigate the report and decide whether it should be escalated to the National Crime Agency (NCA).
  • Submit a Suspicious Activity Report (SAR) where necessary.
  • Ensure confidentiality of the report and that no tipping-off occurs.

 

  • Training

All Company’s employees or contractors are provided with regular AML training to ensure they understand:

  • The importance of AML compliance.
  • How to identify suspicious transactions and behaviours.
  • The reporting procedures for suspicious activity.

 

  • Monitoring and Review

This AML Policy will be reviewed and updated regularly to ensure ongoing compliance with legal requirements and best practices. The Company also conducts internal audits to monitor the effectiveness of our AML controls and procedures.

 

  • Contact Information

For further information regarding this Policy, or if you wish to report suspicious activity, please contact our Company at info@zynterramanagement.co.uk.

 

Last Modified: 03 October, 2024

  • Introduction

At Zynterra Management LTD (“Company”), we are committed to conducting business with the highest standards of integrity, honesty, and accountability. We expect all employees to maintain these standards in everything they do. However, if you have any concerns about wrongdoing or unethical behaviour within the organisation, we encourage you to report it through our whistleblowing procedure.

Whistleblowing refers to raising concerns about unlawful conduct, fraud, health and safety risks, or other activities that could harm the organisation, its employees, or the public.

 

  • Purpose of the Policy

This Policy (“Whistleblowing Policy” or “Policy”) is designed to:

  • - Encourage employees to raise concerns about suspected misconduct, malpractice, or dangers within the company without fear of victimisation or reprisal.
  • - Ensure that such concerns are dealt with promptly, professionally, and confidentially.
  • - Outline the procedure for reporting and handling whistleblowing concerns.

 

  • What is Whistleblowing?

Whistleblowing refers to the reporting of suspected or actual illegal, unethical, or improper conduct. Concerns that may be raised under this Policy include, but are not limited to:

  • - Criminal activity or illegal conduct;
  • - Health and safety risks, including risks to the public or employees;
  • - Fraud, corruption, or financial misconduct;
  • - Environmental damage;
  • - Miscarriages of justice;
  • - Failure to comply with legal or regulatory obligations;
  • - Deliberate concealment of any of the above.

Concerns related to personal grievances (such as bullying or harassment) should be addressed under the Company's Equality & Diversity Policy.

  

  • Who Can Raise a Concern?

Any employee, contractor, or business partner who suspects wrongdoing within Zynterra Management LTD is encouraged to raise their concerns. All concerns will be treated seriously and investigated promptly.

 

  • Protection and Confidentiality

We understand that raising a concern can be a difficult decision. Employees who whistle blow will be protected from any form of retaliation, including dismissal, disciplinary action, or victimisation. Whistle-blowers can remain anonymous, although it may be easier to investigate concerns if the individual is willing to provide their name.

 

  • How to Raise a Concern
  • - Concerns can be raised through the entitled Line Manager, who, in most cases, should be your first point of contact.
  • - When raising a concern, please provide as much detail as possible, including any evidence or information that may support your report.

 

  • Handling the Concern

Once a concern is raised, we will:

  • - Acknowledge the receipt of the concern within ten [10] days.
  • - Assess the concern to determine the appropriate course of action.
  • - Investigate the matter thoroughly, ensuring confidentiality is maintained.
  • - Provide feedback on the outcome of the investigation, where appropriate.

 

If it is found that misconduct or wrongdoing has occurred, appropriate action will be taken in line with the company’s disciplinary procedures.

 

  • External Disclosure

While we encourage concerns to be raised internally, we understand that whistle-blowers may feel it necessary to report the issue to an external party such as a regulator. It is important to ensure that external disclosures are made to the appropriate body to remain protected under the Public Interest Disclosure Act 1998 (PIDA).

 

  • False Allegations

Anyone who deliberately makes a false allegation, with malicious intent, may face disciplinary action. However, if an employee raises a concern in good faith, even if it turns out to be unfounded, they will not face any consequences.

  

  • Review of Policy

This Policy will be regularly reviewed and updated to ensure it remains in line with legal requirements and best practices.

This Policy demonstrates Zynterra Management LTD commitment to fostering a transparent and ethical working environment, where employees feel empowered to report concerns without fear of reprisal.